Large Bills Disabled
Large bills are disabled when there isn't enough change, in which case, MyVends will send an alert. This article will explain what the Large Bill Disabled alert means and what the conditions are for the MDBPro to disable larger bills.
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Disabled Bills Conditions
To ensure that customers receive the correct change, the MDBPro is programmed to disable the bill validators from accepting larger bills (e.g. $20 bills).
The MDBPro will disable large bill acceptance when the total change in the coin changer falls below the lowest vend price plus the bill denomination.
For example, say the bulk or small bag vend price is set to $2 and the total value of the coin changer available to dispense falls below $22, $20 bill acceptance will be disabled.
Minimum Change Required to Disable Bill Denominations Based on Vend Prices
It is exceptionally crucial to know when all bills will be disabled, as this can help with bill validator troubleshooting.
Notifications and Configuration
Status Icon
When large bills are disabled, an icon (shown below) will appear under the status column of the affected machine on the MyVends dashboard. For more information about status icons and what they mean, click here.
Tip! Normally, the Coin Changer Low alert will be triggered before any bills are disabled. Maintaining a well-stocked coin changer will ensure that customers will have the freedom to use
Enabling/Disabling Alerts
MyVends users, by default, will receive an alert when the larger bills are disabled. This alert can be enabled or disabled in a user's profile settings; click on the link to jump to the user profile settings.
