Pushover Notifications Missing or Silent on iPhone

Use these checks when MyVends alerts are missing or silent on an iPhone. First open Pushover to see whether the message reached the app.

Messages are in Pushover but no alert appears or sounds

1. Open iPhone Settings > Notifications > Pushover and check Allow Notifications, alert locations, and sound settings.
2. Review Focus or Do Not Disturb and any scheduled notification summary or delivery settings that could delay alerts.
3. Check the sound and notification options in Pushover.

Show Previews controls whether message contents are visible, including on the Lock Screen. Choose it according to your privacy preference; setting it to Always is not the same as enabling delivery or sound.

No MyVends messages reach Pushover

1. In MyVends, open Settings > My Profile > User Notifications.
2. Check that user notifications and Notify via Pushover are enabled, the machine is selected for notifications, and the relevant alert is enabled.
3. Review Quiet Hours and the machine's recent logs.
4. If the connection needs renewal, use Reset Pushover Configuration, enable Pushover again, and complete the subscription steps using your Pushover login and Subscribe Me.

If the problem continues, email support@datawrx.com with the machine name, an example alert time, and whether the message is visible inside Pushover.

See Apple's notification settings guide for your iOS version.