Major software upgrade Issues and Resolution

Historical resolved-issues record: The table below describes issues reported as resolved during an earlier software upgrade. It is not current service status. The original entry did not identify a calendar date or time zone for these times.

Issues reported and resolved

Issue Reported at Resolved
Hopper or Credit Stuck but not actually stuck 9:06 am 11:30 am
Unable to Issue commands 10:11 am 11:40 am
Cannot cashout from website link 9:56 am 10:00 am



For current procedures, see remote credit and vend commands and Cash Out. Contact support if a similar symptom is occurring now.

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