User Roles and access restrictions
MyVends access depends on the machines assigned to your account, your role for each machine, and whether you own the machine. A person can have different roles on different machines.
Machine roles
| Role | Operational information and controls | Financial information | Reports |
|---|---|---|---|
| User | Access to the assigned machine’s available operational information and controls. | Financial values are available. | Hourly and other reports are available for the assigned machine. |
| Technician | Access to machine status, available controls, and permitted machine history. | This role does not hide all monetary values. Financial values may remain visible on operational screens. | Hourly Report and financial reports are restricted for that machine. |
| Restricted user | Access to available operational information and the Hourly Report. | Revenue and cash values are hidden on the Dashboard, machine details, and Hourly Report. Monetary amounts are removed from machine logs, and cashout actions are unavailable. | The Hourly Report remains available without revenue. Financial reports are unavailable for that machine. |
To give someone operational access without sharing financial information, choose Restricted user. Technician is not a substitute for this role.
Machine ownership
The machine owner can manage its allowed users and their machine roles, view financial information, and use owner-only settings. Assigning someone the User role does not make them the owner. The owner’s role cannot be changed in the Allowed Users list.
Different roles on different machines
For example, a team member can be a Restricted user on one machine and a User on another. Financial information remains available for the machine where they have User access. If all assigned machines have restricted financial access, financial-report navigation can be hidden.
Choose or change a role
- Open the machine’s settings and find Allowed Users.
- Add the person’s email address, or locate their existing assignment.
- Choose the appropriate Machine role.
- Review the role on every machine they should access.
If the person has not signed up yet, ask them to register using the same email address you assigned.
Machine roles govern ordinary team-member access. Administrator access is separate; assigning a restricted machine role does not remove an administrator’s administrative permissions.